The concept

Herbergier – Dutch for “Innkeeper” – is a small-scale care home for elderly people suffering from memory loss and dementia. In every Herbergier, 16 residents live a life as normal as possible. There’s a big living area with an open kitchen accessible for everyone. Next to that every resident has a separate apartment – with bathroom – that has to be decorated with own furniture and other personal belongings. The absence of standard “care” furniture contributes to turning the Herbergier in a true home.

The focus in daily life lies on what people still can do, not on what they cannot. Choices are not made for people if they still can make them for themselves.

Every single Herbergier is an independent company in the scope of the franchise concept. The care entrepreneurs who run the Herbergier also live in the same building. This leads to maximal commitment and short communication lines with all stakeholders.

Every franchisee is responsible for

• the quality of living and care
• respecting the Herbergier values
• managing staff (15 FTE), accountancy, … In short: running the company
• the connection with the outside world

The franchisor

• makes sure that a franchisee can focus on what really matters: the wellbeing of the residents
• takes care of training and coaching of franchisees
• facilitates several services related to real estate, quality control, communication, accountancy, HR
• connects franchisees with each other and represents the interests of the entire franchise network

The concept

ThomasHouse (in Dutch: Thomashuis) is a small-scale care home for people with an intellectual disability. In every ThomasHouse, 9 residents live a life as normal as possible. There’s a big living area with an open kitchen accessible for everyone. Next to that every resident has a separate room that has to be decorated with own furniture and other personal belongings.

The focus in daily life lies on what people can do, not on what they cannot. Love and respect are the main drivers.

Every single ThomasHouse is an independent company in the scope of the franchise concept. The care
entrepreneurs who run the ThomasHouse also live in the same building. This leads to maximal commitment and short communication lines with all stakeholders.

Every franchisee is responsible for

• the quality of living and care
• respecting the Thomashuis values
• managing staff (3 FTE), accountancy, … In short: running the company
• the connection with the outside world

The franchisor

• makes sure that a franchisee can focus on what really matters: the wellbeing of the residents
• takes care of training and coaching of franchisees
• facilitates several services related to real estate, quality control, communication, accountancy, HR
• connects franchisees with each other and represents the interests of the entire franchise network

The concept

ZorgButler (Dutch for Care Butler) is a housing facility for elderly people who can live on their own but require light to moderate medical of personal support. Every ZorgButler offers small but comfortable apartments that are suitable for giving personal care, if needed. Next to these independent apartments, a large living room with kitchen allows people to meet each other and organize activities.

Every ZorgButler is an independent company run by a care entrepreneur (franchisee) who’s a certified nurse.

Every franchisee is responsible for

• Organizing care and support based on the wishes and needs of the individual residents
• the quality of living and care
• respecting the ZorgButler values
• managing staff (FTE depends on the required care services), accountancy, … In short: running the company
• connecting residents to each other

The franchisor

• makes sure that a franchisee can focus on what really matters: the wellbeing of the residents
• takes care of training and coaching of franchisees
• facilitates several services related to real estate, quality control, communication, accountancy, HR
• connects franchisees with each other and represents the interests of the entire franchise network

The concept

Cardiology Centres Netherlands (CCN) offers cardiovascular diagnostics in an outpatient setting. The key to its success lies in standardisation of the diagnostic path,  resulting in short waiting times, first time right diagnosis and immediate treatment of acute symptoms. 

Its successful concept is enabled by investments in a self-developed cardiovascular EHR software system, the first tele-monitoring application covered by Dutch health insurance and a nationwide cardiovascular risk prevention app. As outpatient clinics, CCN cooperates with top hospitals for invasive interventions to optimize the cardiovascular care network.

The concept

DC Clinics (in Dutch: DC Klinieken) started in 1995 and is the largest network of independent diagnostics centres in the Netherlands. With a permanent aim to shorten waiting times for people who need specialist medical care, DC Clinics thinks of customer satisfaction as serious business. People who might have a certain medical condition need to have clarity as soon as possible. Profound insights lead to quick treatments and optimal comfort.

The high customer satisfaction rates are the result of continuous innovation. As such, DC Clinics focuses more and more on specific target populations to be able to provide the best possible diagnosis and treatment in a multidisciplinary approach.

DC Pain is a patient-centred approach for people suffering from chronic pain (like low back pain). In this approach a case manager will guide the patient through possible treatment by diverse professionals, based on one’s needs and wishes. After referral by the GP, a stepped-care programme will lead to optimal treatment and commitment. Treatments might include medication, invasive interventions, physiological counselling and physical therapy.

The concept

DC Clinics (in Dutch: DC Klinieken) started in 1995 and is the largest network of independent diagnostics centres in the Netherlands. With a permanent aim to shorten waiting times for people who need specialist medical care, DC Clinics thinks of customer satisfaction as serious business. People who might have a certain medical condition need to have clarity as soon as possible. Profound insights lead to quick treatments and optimal comfort.

The high customer satisfaction rates are the result of continuous innovation. As such, DC Clinics focuses more and more on specific target populations to be able to provide the best possible diagnosis and treatment in a multidisciplinary approach.

DC Diagnostics is a patient-centred approach for people who need a colonoscopy or gastroscopy. DC Diagnostics receives both patients from a nation wide screening program as well as patients referred directly by their GP. Screening by scopy can be very impactful and it is important to inform and comfort patients upfront. DC Diagnostics has created a one-stop-shop in which intake, intervention and final consult are all executed in the shortest time possible by a skilled team and in a small scaled outpatient clinic.